Softel
HELPS YOU WORK SMARTER


Streamline development and cut complexity within key back
office processes.


CONSOLIDATE WORKFLOWS

SPEED UP PROVISIONING

Reduce major cost through template creations and leverage bulk provisioning – without spreadsheets.
CONSOLIDATE WORKFLOWS

RECAPTURE LOST REVENUE

Accurately predict your profitability and costs with technology that livestreams billable events to third-party apps and gives you simple cost per-user, per-month metrics.
DELIVER EXCEPTIONAL CUSTOMER SERVICE

IMPROVE THE CUSTOMER EXPERIENCE

Customize your platform’s branding, offer a self-service portal, and create an unlimited number of unique experiences for your customers.


CREATING SUCCESS FOR USERS ACROSS
THE BROADWORKS ECOSYSTEM

With Softel, you get a reliable, customizable system that allows for
changes, new features, and visibility into profits and costs.





CREATING SUCCESS FOR USERS ACROSS THE BROADWORKS ECOSYSTEM

CREATING SUCCESS FOR USERS ACROSS THE BROADWORKS ECOSYSTEM

Access every possible feature with our 100% feature-coverage guarantee or change features to your product offerings with just a few clicks.
REDUCE PROVISIONING TIME

REDUCE PROVISIONING TIME

Turn provisioning from labor-intensive to factory-fast with templates, bulk upload, and instant cloning capabilities, driving 100x reductions in time .
CREATE FLEXIBILITY FOR CUSTOMERS

CREATE FLEXIBILITY FOR CUSTOMERS

Give your customers, their administrators, or your resellers the ability to customize, and see 3-4x reduction in support tickets with self service.
SIMPLIFY APP DEVELOPMEN

SIMPLIFY APP DEVELOPMENT

See instant time-to-first-value and a 500:1 reduction in the volume of API calls you need to develop.
PROVISIONING

PROVISIONING

Our automation solution helps you streamline cradle-to- grave provisioning and eliminate problems related to manual data entry.
PORTAL

PORTAL

Instantly create new and unlimited experiences for customers, administrators, and support staff.
API

API

Our powerful API helps you manage between the fragmented and siloed systems and infrastructure between you and your clients’ infrastructures.
CLONE

CLONE

Instead of building from scratch, Softel allows you to clone data just about anything you need in seconds without - no wasting time on repetitive tasks.
SINGLE SIGN-ON

SINGLE SIGN-ON

Softel supports various SSO architectures, allowing users streamlined access from existing portal environments.
ANALYTICS

ANALYTICS

Our automation platform gives you advanced reporting for groups, users, auto attendants, hunt groups, meet-me, and call centers.
AIM

AIM

With Softel, you can audit, import, and migrate across single or multiple BroadWorks platforms - regardless of versions.
INTERNATIONAL

INTERNATIONAL

Internationalization enables multi-language support, you will be able to translate and customize the text in the Odin Portal to the language(s) of your choice.

REQUEST YOUR DEMO

Check out Softel’s BroadWorks automation platform and get started with a better solution today.